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Motor Assist becomes exclusive accident management sponsor of Fleet200 Strategy Network

Motor Assist has become the exclusive Accident Management Sponsor of the Fleet News Fleet200 Strategy Network. The initial 12-month sponsorship will see Motor Assist sponsor...

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New car sales grow for 21 consecutive months
Full end-to-end incident management

New car sales grow for 21 consecutive months

New data from SMMT has revealed that new car sales continued to grow in April 2024, marking the 21st month of growth and the best April results since 2021. Registering 134,274...
Drivers hit with £1.48 billion of pothole damage in 2023
Insurers Claims handling

Drivers hit with £1.48 billion of pothole damage in 2023

It has been revealed that drivers in the UK had to spend £1.48 billion on pothole-related vehicle damages last year, according to a report by Kwik Fit. The bill for pothole...
AX scoops two prestigious industry awards for its modular incident management service Motor Assist
Insurers Mobility solutions

AX scoops two prestigious industry awards for its modular incident management service Motor Assist

Motor Assist, the highly adaptable, modular incident management service from AX, picked up two major industry awards last week. Proving to be a game-changer for insurers, brokers...
Smart Charging rollout on public network to save EV drivers £1.5 billion annually
Fleet Full end-to-end incident management

Smart Charging rollout on public network to save EV drivers £1.5 billion annually

Over 6,000 on-street and car park smart charging points are set to be introduced in Connected Kerb’s new nationwide scheme, with 4,000 due to be deployed in 2024. Following its...
Pace of EV adoption could see huge rise in electric-only fleets
Fleet Full end-to-end incident management

Pace of EV adoption could see huge rise in electric-only fleets

Despite some negative headlines from a vocal minority, Britain’s millionth battery electric vehicle (BEV) was registered in January and the speed of electrification is...
EV100 Fleets now operating 630,000 electric vehicles
Fleet Full end-to-end incident management

EV100 Fleets now operating 630,000 electric vehicles

Fleets that are part of the Climate Group’s EV100 initiative have reported that they are collectively operating 630,000 electric vehicles, a 57% year-on-year increase. Committed...
Over 1.2 million EVs expected on UK roads by 2025
Fleet Mobility solutions

Over 1.2 million EVs expected on UK roads by 2025

Over 1.2 million electric vehicles are predicted to be on UK roads by the end of 2024, in an increase of 24% according to New AutoMotive. The main driving force behind the surge...
Could electric vehicles help the UK economy post-pandemic?
Dealerships Full end-to-end incident management

Could electric vehicles help the UK economy post-pandemic?

According to research from the Advanced Propulsion Centre, the transition to electric vehicles could offer the UK economy a potential £24bn growth opportunity Electric vehicles...
Government Launches EV Charge Point Grant for People without Driveways
Fleet Mobility solutions

Government Launches EV Charge Point Grant for People without Driveways

In a bid to make electric vehicles more practical, the Government has granted a £350 grant for EV drivers without access to driveways. Open until 31st March 2025, the funding will...
Workplace EV Socket Installations Reach 50,000
Fleet Full end-to-end incident management

Workplace EV Socket Installations Reach 50,000

New data from the Department of Transport has revealed that 51,449 EV sockets have been installed in workplaces by the Workplace Charging Scheme (WCS) since its launch in 2016....
Why vehicle dealerships should offer claims management services
Dealerships Claims handling

Why vehicle dealerships should offer claims management services

Accident aftercare services can provide a valuable income stream and extend the lifetime value of customers for dealerships, becoming a key part of their customer retention...
Motor Assist joins the Managing General Agents Association to help drive innovation in the insurance sector
Insurers Full end-to-end incident management

Motor Assist joins the Managing General Agents Association to help drive innovation in the insurance sector

Motor Assist, the motor claims and incident management service from AX for insurers and fleet operators, has been accepted for membership of the Managing General Agents...
How can insurance brokers help facilitate their customers’ shift to electric vehicles?
Retail brokers Claims handling

How can insurance brokers help facilitate their customers’ shift to electric vehicles?

As the world moves towards a greener and more sustainable future, the adoption of electric vehicles (EVs) has gained significant momentum. The UK, too, is witnessing an increasing...
How to leverage cutting-edge tech in your claims process
Retail brokers Claims handling

How to leverage cutting-edge tech in your claims process

The intensely competitive motor insurance broker sector is under pressure to boost the efficiency of the claims process. After several years of volatility due to the Covid-19...
Should I use an accident management company? Your questions, answered
Insurers Full end-to-end incident management

Should I use an accident management company? Your questions, answered

Whether you manage a fleet, own a dealership or oversee an insurance claims operation, incident management solutions can offer several benefits to your business. Handling...
Future-proofing your brokerage: should brokers focus their efforts on EV?
Retail brokers Claims handling

Future-proofing your brokerage: should brokers focus their efforts on EV?

The motor insurance broker sector is clearly mindful of the accelerating demand for electric vehicles, with specialists often tailoring their services to cater for the needs of EV...
A simple claims process can transform a motor insurance broker’s ability to retain and acquire customers
Retail brokers Claims handling

A simple claims process can transform a motor insurance broker’s ability to retain and acquire customers

Claims processing in the motor insurance market is notoriously complex. Time-consuming and costly, it has the potential to distract brokers from acquiring and retaining new...
How outsourcing the insurance claim process can benefit your business
Insurers Claims handling

How outsourcing the insurance claim process can benefit your business

With increasing customer demands, seasonal influences and evolving technology, the insurance industry is no stranger to change. These challenges put pressure on insurers to...
Fleet accident management: How to keep your fleet moving
Insurers Full end-to-end incident management

Fleet accident management: How to keep your fleet moving

Ensuring your fleet stays moving when incidents occur is one of the key ingredients to a successful and efficient business. Limiting downtime can lead to significantly lower...
How accident management companies safeguard your business
Insurers Full end-to-end incident management

How accident management companies safeguard your business

Accident management companies can assist a range of businesses in navigating the unpredictable terrain of handling vehicle incidents. The right solution can maximise the...
How Motor Assist's accident management software looks to shake up the industry
Fleet Repair management

How Motor Assist's accident management software looks to shake up the industry

Incident management has become tired and complacent. Inflexible, dated systems with poor MI and visibility possibilities are commonplace throughout the industry, and your business...
Tech helps Fleet Operators boost efficiency & reduce risks
Fleet Repair management

Tech helps Fleet Operators boost efficiency & reduce risks

Fleet operators of all sizes could benefit from the use of technology that helps to manage incidents according to a survey. The study by Motor Assist (the flexible and modular...
5 signs your fleet should consider a new accident management provider
Fleet Repair management

5 signs your fleet should consider a new accident management provider

Incidents happen and are an unfortunate reality for fleet operators. To support a successful fleet operation, it’s important to deal with incidents swiftly and effectively. A key...
Why brokers should track and measure customer satisfaction
Retail brokers Claims handling

Why brokers should track and measure customer satisfaction

When it comes to claims, brokers can differentiate themselves from their competitors by handling the process as smoothly and efficiently as possible for their customers. An often...
5 common challenges with the motor insurance claims process
Retail brokers Claims handling

5 common challenges with the motor insurance claims process

Claims management is one of the most important - and challenging - aspects of providing motor insurance. Drivers expect the process of making a claim to be simple and painless. As...
How motor insurance brokers can streamline the claims process
Retail brokers Claims handling

How motor insurance brokers can streamline the claims process

The motor claims process can be complex for insurance brokers to manage, which can cause frustration as it distracts from the ability to actually sell insurance. A smooth motor...
Motor Assist becomes exclusive accident management sponsor of Fleet200 Strategy Network
Fleet Full end-to-end incident management

Motor Assist becomes exclusive accident management sponsor of Fleet200 Strategy Network

Motor Assist has become the exclusive Accident Management Sponsor of the Fleet News Fleet200 Strategy Network. The initial 12-month sponsorship will see Motor Assist sponsor and...
The top 5 ways to retain motor insurance customers
Commercial brokers Repair management

The top 5 ways to retain motor insurance customers

Businesses in every sector are experiencing massive challenges created by the current global context: The cost-of-living crisis, the ripple effects created by the pandemic, and...
The importance of a good NPS score for insurance brokers
Commercial brokers Claims handling

The importance of a good NPS score for insurance brokers

Any brand or business that has a customer-facing component knows how important customer satisfaction is. Intuitively, it is easy to understand that customers who are happy with...
Why motor insurance brokers should partner with an accident management company
Retail brokers Triage and manage

Why motor insurance brokers should partner with an accident management company

An incident management company can offer an end-to-end, outsourced claims handling service to motor insurers, brokers, dealerships and fleets whose customers or drivers have been...
How to outsource your claims process and still stay in control
Commercial brokers Claims handling

How to outsource your claims process and still stay in control

It's no secret that brokers are feeling the strain when it comes to motor claims. The process is time-consuming and often overwhelming, and it can be difficult to keep up with all...
4 ways to optimise your motor claims process to avoid inefficiencies
Retail brokers Claims handling

4 ways to optimise your motor claims process to avoid inefficiencies

It's no secret that motor claims can be a major drain on a broker's resources. Between the time and money spent processing claims and the potential for customer dissatisfaction,...
EV fleet transition smoother than anticipated according to AX research
Fleet Mobility solutions

EV fleet transition smoother than anticipated according to AX research

Research by AX has revealed that EV fleet transition is smoother than anticipated despite there being significant uncertainty amongst UK businesses regarding the effect of...
Five reasons to outsource your FNOL process
Fleet FNOL

Five reasons to outsource your FNOL process

Being involved in an incident on the road can be extremely distressing for drivers. Furthermore, navigating the process following an incident can be both time-consuming and...
AX launches Motor Assist
Fleet FNOL

AX launches Motor Assist

AX has launched a new incident management service, Motor Assist, building on more than two decades of experience managing non-fault incidents. Supporting fleet and leasing...