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Fleet
Repair management
How Motor Assist's accident management software looks to shake up the industry
Incident management has become tired and complacent. Inflexible, dated systems with poor MI and visibility possibilities are commonplace throughout the industry, and your business...
Fleet
Repair management
Tech helps Fleet Operators boost efficiency & reduce risks
Fleet operators of all sizes could benefit from the use of technology that helps to manage incidents according to a survey. The study by Motor Assist (the flexible and modular...
Fleet
Repair management
5 signs your fleet should consider a new accident management provider
Incidents happen and are an unfortunate reality for fleet operators. To support a successful fleet operation, it’s important to deal with incidents swiftly and effectively. A key...
Retail brokers
Claims handling
Why brokers should track and measure customer satisfaction
When it comes to claims, brokers can differentiate themselves from their competitors by handling the process as smoothly and efficiently as possible for their customers. An often...
Retail brokers
Claims handling
5 common challenges with the motor insurance claims process
Claims management is one of the most important - and challenging - aspects of providing motor insurance. Drivers expect the process of making a claim to be simple and painless. As...
Retail brokers
Claims handling
How motor insurance brokers can streamline the claims process
The motor claims process can be complex for insurance brokers to manage, which can cause frustration as it distracts from the ability to actually sell insurance. A smooth motor...
Fleet
Full end-to-end incident management
Motor Assist becomes exclusive accident management sponsor of Fleet200 Strategy Network
Motor Assist has become the exclusive Accident Management Sponsor of the Fleet News Fleet200 Strategy Network. The initial 12-month sponsorship will see Motor Assist sponsor and...
Commercial brokers
Repair management
The top 5 ways to retain motor insurance customers
Businesses in every sector are experiencing massive challenges created by the current global context: The cost-of-living crisis, the ripple effects created by the pandemic, and...
Commercial brokers
Claims handling
The importance of a good NPS score for insurance brokers
Any brand or business that has a customer-facing component knows how important customer satisfaction is. Intuitively, it is easy to understand that customers who are happy with...
Retail brokers
Triage and manage
Why motor insurance brokers should partner with an accident management company
An incident management company can offer an end-to-end, outsourced claims handling service to motor insurers, brokers, dealerships and fleets whose customers or drivers have been...
Commercial brokers
Claims handling
How to outsource your claims process and still stay in control
It's no secret that brokers are feeling the strain when it comes to motor claims. The process is time-consuming and often overwhelming, and it can be difficult to keep up with all...
Retail brokers
Claims handling
4 ways to optimise your motor claims process to avoid inefficiencies
It's no secret that motor claims can be a major drain on a broker's resources. Between the time and money spent processing claims and the potential for customer dissatisfaction,...
Fleet
Mobility solutions
EV fleet transition smoother than anticipated according to AX research
Research by AX has revealed that EV fleet transition is smoother than anticipated despite there being significant uncertainty amongst UK businesses regarding the effect of...
Fleet
Mobility solutions
5 Reasons to outsource your FNOL process
Being involved in an incident on the road can be extremely distressing for drivers. Furthermore, navigating the process following an incident can be both time-consuming and...
Fleet
Mobility solutions
AX Launches Motor Assist
AX has launched a new incident management service, Motor Assist, building on more than two decades of experience managing non-fault incidents. Supporting fleet and leasing...
