Greater visibility,
powerful technology.

No matter your sector, you can always rely on our 24/7/365 FNOL and incident management solution. Whether you choose our end-to-end service or a bespoke modular approach, we’ll always deliver the best.

 

Whether you’re a fleet leasing company or an individual fleet owner, our end-to-end fleet management solutions provide a flexible approach that minimises driver downtime and is ultra-efficient. Combined with our experience and expertise, we’ll always deliver the best-in-class fleet management services.

 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/Asset%2061.svg Minimise downtime
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-14.svg Reduce unexpected costs
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-54.svg Highly configurable platform
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-1.svg Ensure efficiency

Dealerships.

Maximise repair capture, visibility, control and transparency with the Motor Assist enhanced dealer FNOL. Our white-labelled service is supported by our industry-leading claims handlers and CAPS® integration, providing key performance data to keep your business and customers in the loop.

 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-9.svg Enhanced control and visibility
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/Asset%2059.svg White-labelled for consistency
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-11.svg C-SAT data for benchmarking
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-19.svg Review and audit with conversion rates
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/default-icon.svg 24/7/365 FNOL service

Insurers.

Control costs and improve customer service with Motor Assist. We reduce costs and maximise income streams for insurers through our modular, 24/7 end-to-end accident management service.

We can handle FNOL via digital channels or more traditional means and provide a comprehensive service from third-party capture and repair placement to mobility and uninsured loss recovery.

 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-4.svg In-house 24/7 contact centre
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-3.svg Open API for agile data transfer
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-42.svg In-house mobility solutions
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-28.svg Fully managed repair network

Vehicle manufacturers.

We don’t let people leave your brand. Our agile end-to-end incident management solutions enable you to design a seamless process in your own brand.

We'll always have our eyes firmly on your priorities: selling cars, keeping customers in your brand, selling OEM parts and labour, and maintaining a clear focus on technology and connected car solutions.

 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-19.svg Keep your customers in brand
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-57.svg Guarantee a manufacturer-approved repair process
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-28.svg Guarantee an increase in OEM parts sales
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-19.svg Extend your brand through our white-labelled solution
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-54.svg Apply a digital-first, connected by default methodology

Retail brokers.

When competition is fierce, keeping your customers happy and providing a point of difference is key. With Motor Assist, you can do that. Our claims management solution gives you the technology, services and insights you need to offer the best service, securing your future success.

 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-57.svg Enhance customer retention
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-14.svg Optimise claims revenue
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-9.svg Reduce key-to-key time
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-11.svg Full visibility with our technology

Commercial brokers.

Here to make the claims process easier. We build a tailored service that controls costs, provides value and keeps you updated with incredible visibility — these pillars are central to our methodology. With us, you and your customers are in safe hands.

 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-17.svg Maintain your reputation
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-32.svg Keep your customers informed
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-9.svg An end-to-end platform
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-14.svg Align revenue and costs

Fleet.

Whether you’re a fleet leasing company or an individual fleet owner, our end-to-end fleet management solutions provide a flexible approach that minimises driver downtime and is ultra-efficient. Combined with our experience and expertise, we’ll always deliver the best-in-class fleet management services.

 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/Asset%2061.svg Minimise downtime
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-14.svg Reduce unexpected costs
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-54.svg Highly configurable platform
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-1.svg Ensure efficiency

Dealerships.

Maximise repair capture, visibility, control and transparency with the Motor Assist enhanced dealer FNOL. Our white-labelled service is supported by our industry-leading claims handlers and CAPS® integration, providing key performance data to keep your business and customers in the loop.

 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-9.svg Enhanced control and visibility
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/Asset%2059.svg White-labelled for consistency
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-11.svg C-SAT data for benchmarking
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-19.svg Review and audit with conversion rates
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/default-icon.svg 24/7/365 FNOL service

Insurers.

Control costs and improve customer service with Motor Assist. We reduce costs and maximise income streams for insurers through our modular, 24/7 end-to-end accident management service.

We can handle FNOL via digital channels or more traditional means and provide a comprehensive service from third-party capture and repair placement to mobility and uninsured loss recovery.

 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-4.svg In-house 24/7 contact centre
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-3.svg Open API for agile data transfer
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-42.svg In-house mobility solutions
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-28.svg Fully managed repair network

Vehicle manufacturers.

We don’t let people leave your brand. Our agile end-to-end incident management solutions enable you to design a seamless process in your own brand.

We'll always have our eyes firmly on your priorities: selling cars, keeping customers in your brand, selling OEM parts and labour, and maintaining a clear focus on technology and connected car solutions.

 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-19.svg Keep your customers in brand
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-57.svg Guarantee a manufacturer-approved repair process
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-28.svg Guarantee an increase in OEM parts sales
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-19.svg Extend your brand through our white-labelled solution
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-54.svg Apply a digital-first, connected by default methodology

Retail brokers.

When competition is fierce, keeping your customers happy and providing a point of difference is key. With Motor Assist, you can do that. Our claims management solution gives you the technology, services and insights you need to offer the best service, securing your future success.

 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-57.svg Enhance customer retention
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-14.svg Optimise claims revenue
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-9.svg Reduce key-to-key time
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-11.svg Full visibility with our technology

Commercial brokers.

Here to make the claims process easier. We build a tailored service that controls costs, provides value and keeps you updated with incredible visibility — these pillars are central to our methodology. With us, you and your customers are in safe hands.

 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-17.svg Maintain your reputation
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-32.svg Keep your customers informed
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-9.svg An end-to-end platform
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-14.svg Align revenue and costs

Stay up to date.

Visit the blog
How Motor Assist's accident management software looks to shake up the industry
Fleet Repair management

How Motor Assist's accident management software looks to shake up the industry

Incident management has become tired and complacent. Inflexible, dated systems with poor MI and visibility possibilities are commonplace throughout the industry, and...
Tech helps Fleet Operators boost efficiency & reduce risks
Fleet Repair management

Tech helps Fleet Operators boost efficiency & reduce risks

Fleet operators of all sizes could benefit from the use of technology that helps to manage incidents according to a survey. The study by Motor Assist (the flexible and...
5 signs your fleet should consider a new accident management provider
Fleet Repair management

5 signs your fleet should consider a new accident management provider

Incidents happen and are an unfortunate reality for fleet operators. To support a successful fleet operation, it’s important to deal with incidents swiftly and...