Greater visibility,
powerful technology.

No matter your sector, you can always rely on our 24/7/365 FNOL and incident management solution. Whether you choose our end-to-end service or a bespoke modular approach, we’ll always deliver the best.

 

Whether you’re a fleet leasing company or an individual fleet owner, our end-to-end fleet management solutions provide a flexible approach that minimises driver downtime and is ultra-efficient. Combined with our experience and expertise, we’ll always deliver the best-in-class fleet management services.

Let's dive deeper

 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/Asset%2061.svg Minimise downtime
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-14.svg Reduce unexpected costs
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-54.svg Highly configurable platform
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-1.svg Ensure efficiency

Dealerships.

Maximise repair capture, visibility, control and transparency with the Motor Assist enhanced dealer FNOL. Our white-labelled service is supported by our industry-leading claims handlers and CAPS® integration, providing key performance data to keep your business and customers in the loop.

Let's dive deeper
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-9.svg Enhanced control and visibility
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/Asset%2059.svg White-labelled for consistency
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-11.svg C-SAT data for benchmarking
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-19.svg Review and audit with conversion rates
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/default-icon.svg 24/7/365 FNOL service

Insurers.

Control costs and improve customer service with Motor Assist. We reduce costs and maximise income streams for insurers through our modular, 24/7 end-to-end accident management service.

We can handle FNOL via digital channels or more traditional means and provide a comprehensive service from third-party capture and repair placement to mobility and uninsured loss recovery.

Let's dive deeper
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-4.svg In-house 24/7 contact centre
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-3.svg Open API for agile data transfer
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-42.svg In-house mobility solutions
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-28.svg Fully managed repair network

Vehicle manufacturers.

We don’t let people leave your brand. Our agile end-to-end incident management solutions enable you to design a seamless process in your own brand.

We'll always have our eyes firmly on your priorities: selling cars, keeping customers in your brand, selling OEM parts and labour, and maintaining a clear focus on technology and connected car solutions.

Let's dive deeper
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-19.svg Keep your customers in brand
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-57.svg Guarantee a manufacturer-approved repair process
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-28.svg Guarantee an increase in OEM parts sales
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-19.svg Extend your brand through our white-labelled solution
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-54.svg Apply a digital-first, connected by default methodology

Retail brokers.

When competition is fierce, keeping your customers happy and providing a point of difference is key. With Motor Assist, you can do that. Our claims management solution gives you the technology, services and insights you need to offer the best service, securing your future success.

Let's dive deeper
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-57.svg Enhance customer retention
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-14.svg Optimise claims revenue
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-9.svg Reduce key-to-key time
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-11.svg Full visibility with our technology

Commercial brokers.

Here to make the claims process easier. We build a tailored service that controls costs, provides value and keeps you updated with incredible visibility — these pillars are central to our methodology. With us, you and your customers are in safe hands.

Let's dive deeper
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-17.svg Maintain your reputation
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-32.svg Keep your customers informed
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-9.svg An end-to-end platform
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-14.svg Align revenue and costs

Fleet.

Whether you’re a fleet leasing company or an individual fleet owner, our end-to-end fleet management solutions provide a flexible approach that minimises driver downtime and is ultra-efficient. Combined with our experience and expertise, we’ll always deliver the best-in-class fleet management services.

Let's dive deeper

 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/Asset%2061.svg Minimise downtime
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-14.svg Reduce unexpected costs
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-54.svg Highly configurable platform
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-1.svg Ensure efficiency

Dealerships.

Maximise repair capture, visibility, control and transparency with the Motor Assist enhanced dealer FNOL. Our white-labelled service is supported by our industry-leading claims handlers and CAPS® integration, providing key performance data to keep your business and customers in the loop.

Let's dive deeper
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-9.svg Enhanced control and visibility
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/Asset%2059.svg White-labelled for consistency
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-11.svg C-SAT data for benchmarking
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-19.svg Review and audit with conversion rates
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/default-icon.svg 24/7/365 FNOL service

Insurers.

Control costs and improve customer service with Motor Assist. We reduce costs and maximise income streams for insurers through our modular, 24/7 end-to-end accident management service.

We can handle FNOL via digital channels or more traditional means and provide a comprehensive service from third-party capture and repair placement to mobility and uninsured loss recovery.

Let's dive deeper
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-4.svg In-house 24/7 contact centre
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-3.svg Open API for agile data transfer
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-42.svg In-house mobility solutions
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-28.svg Fully managed repair network

Vehicle manufacturers.

We don’t let people leave your brand. Our agile end-to-end incident management solutions enable you to design a seamless process in your own brand.

We'll always have our eyes firmly on your priorities: selling cars, keeping customers in your brand, selling OEM parts and labour, and maintaining a clear focus on technology and connected car solutions.

Let's dive deeper
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-19.svg Keep your customers in brand
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-57.svg Guarantee a manufacturer-approved repair process
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-28.svg Guarantee an increase in OEM parts sales
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-19.svg Extend your brand through our white-labelled solution
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-54.svg Apply a digital-first, connected by default methodology

Retail brokers.

When competition is fierce, keeping your customers happy and providing a point of difference is key. With Motor Assist, you can do that. Our claims management solution gives you the technology, services and insights you need to offer the best service, securing your future success.

Let's dive deeper
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-57.svg Enhance customer retention
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-14.svg Optimise claims revenue
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-9.svg Reduce key-to-key time
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-11.svg Full visibility with our technology

Commercial brokers.

Here to make the claims process easier. We build a tailored service that controls costs, provides value and keeps you updated with incredible visibility — these pillars are central to our methodology. With us, you and your customers are in safe hands.

Let's dive deeper
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-17.svg Maintain your reputation
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-32.svg Keep your customers informed
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-9.svg An end-to-end platform
 https://track.ax-uk.com/hubfs/Motor%20Assist%20Website/Icons/motor-assist-icons__dark-14.svg Align revenue and costs

Stay up to date.

Visit the blog
Motor Assist joins the Managing General Agents Association to help drive innovation in the insurance sector
Insurers Full end-to-end incident management

Motor Assist joins the Managing General Agents Association to help drive innovation in the insurance sector

Motor Assist, the motor claims and incident management service from AX for insurers and fleet operators, has been accepted for membership of the Managing General Agents...
How can insurance brokers help facilitate their customers’ shift to electric vehicles?
Retail brokers Claims handling

How can insurance brokers help facilitate their customers’ shift to electric vehicles?

As the world moves towards a greener and more sustainable future, the adoption of electric vehicles (EVs) has gained significant momentum. The UK, too, is witnessing an...
How to leverage cutting-edge tech in your claims process
Retail brokers Claims handling

How to leverage cutting-edge tech in your claims process

The intensely competitive motor insurance broker sector is under pressure to boost the efficiency of the claims process. After several years of volatility due to the...