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Vehicle accident management and triage.

Our team has experts for every stage of the accident management journey. You can rely on us to make the right decisions for your business.

Optimised service deployment.

We take the stress out of managing vehicle accidents. Our 'right service, first time' method ensures each incident is handled with a process tailored just for you. Leveraging cutting-edge technology, we efficiently manage incidents, so you can focus on what matters most.

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Decisions driven by data.

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System driven.

Our system uses rules-based deployment for effective repair management.

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Efficient triage.

Our repair triage process ensures the most economical repair route.

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Account management.

We can handle advanced online management and account structures.

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AI technology.

Integrated AI technology to streamline the process.

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API integration.

External system integration available.

A refreshing approach.

We understand that every business is unique and that you need a service that effortlessly integrates with the way you work. Our modular approach means that we can harness the exact areas of expertise you need for an efficient execution of the accident management journey every time.

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Key Benefits.

A seamless claims and vehicle accident management process sets your business apart.

We make it our job to ensure your claims process is leading the way.

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Correct service first time.

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Parts management programme.

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Cost reduction through appropriate repair technique.

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Traditional, rapid and mobile repair technologies.

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Specialist non-network cost and quality control.

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Total Loss Management.

Build your

ideal solution.

Whether you need part of your claims journey to be handled by our experts, or a full end-to-end solution, our service is modular and can be tailored to your business.

Get the incident management support you really need, and that fits your journey.

Who we work with.

Motor Assist’s implementation team has been instrumental in setting up a tailored workflow to meet the specific needs of our diverse client base. Since partnering with Motor Assist, its service delivery has been marked by swift responses to claims, coordination with repair networks and the provision of real-time updates to both Day’s Fleet and its customers through its intuitive claims management platform. Caroline Lee Operations Manager, Day's Fleet
At Somerset Bridge Insurance, our ultimate focus is to provide peace of mind for our customers. We selected AX for their fresh and transparent customer approach both from a partnership and customer perspective. The consistent high level of service, the improved visibility of the claims journey and the reduction in customer issues supports our customer claim promise and retention policy. Lynne Clark Claims Operations Director, Somerset Bridge Insurance