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What makes us Motor Assist?

We believe there is a better way to provide incident management. A way that streamlines your processes and sets your business up for success. It's the Motor Assist way.

Incident management has become tired and complacent, and we’re here to change that. Want to see how?

Unlock this page by filling in your details. Throughout the page, you’ll learn how Motor Assist aims to shake up the industry for good.

Our three pillars.

Visibility. Agility. Efficiency. We think they’re the key ingredients to a successful incident management process, and we can help you achieve them.

Our modular approach allows you to build the solution your business needs. From the service and support to the technology behind Motor Assist, our solution will help your company reach its full potential.



  • Customer portals with real-time access to your data
  • Optimum and bespoke dashboard reporting powered by Microsoft Power BI
  • User management and permissions-based portal to manage reporting at any level
  • Access to your data in a format you can manipulate at any level of granularity


  • API integration with other industry systems
  • In-house configuration, allowing for modular service propositions
  • Configurable schemes that enable automated workflows to differ by client
  • Ability to automate and transform your claims process
  • Our low-code system lets us make changes quickly and effectively without requiring developer input


  • A tailored, customisable and highly effective digital claims journey
  • Special handling instructions provide successful delivery of services
  • Robotic automation for accurate delivery of processes
  • Time and event-driven task management system, ensuring effective communication channels
  • Drive essential KPIs with your customised solution, including reduced downtime, lower costs and improved key-to-key times