Benchmark your incident management process.

Whether you're a dealership, insurer or commercial fleet, we understand how important it is to control costs when it comes to your incident management process.

That's why we're offering the opportunity to benchmark your current incident management costs against what we can offer.

Motor Assist technology injects agility, visibility and performance into your incident management offering — and our modular approach lets you build your solution your way.

So, want to see how much you could save with our modular, more flexible incident management packages? Get in touch with our team by filling in your details.

The Motor Assist way.

At Motor Assist, we don't believe you should pay for things you don't need. That's why we offer a modular approach to incident management, so you can pick the elements that work for you and your business. It's incident management. Just better.

A service you can rely on.

20+ years of expertise.

Your solution, your way.

A customer-first approach.

Reduce costs and downtime.

Digital by default.

Incident management
without the hassle.

98k+

claims managed annually

98%

coverage across the UK

20+ years

of industry experience

580+

repair partners

80%

EV & HEV capable repairers

1000+

partners

About Motor Assist.

Motor Assist is an end-to-end claims management service designed specifically to help brokers exceed their customer expectations during the “moment of truth” in the claims process. It encompasses FNOL, our own extensive car fleet, our own repair network, our own legal team, our own LEI and our own data — all backed by our proven track record in customer satisfaction.

We’ll help you create a transparent and tailored claims process where your customers have 24-hour access to our FNOL team, a competitive Legal Expense Insurance solution, a single point of contact to check in on the progress of their claim and access to one of the UK’s biggest fleets of replacement vehicles — including brand for brand and EV for EV replacement.

photo of mountain

Who we
work with.

As a business, we strive to ensure our customers get the attention and service they deserve, and likewise, the Motor Assist account management team have given us the support we need to build the trust of our customers and continually improve and develop our services together.

Mark Hammond Managing Director, TCH Leasing